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Click Here to Sign UpLookout Pass Ski Area - Season Pass Protection Program - New for winter 2025-26
Cost $50/Season Pass
Life is a four-letter word for a reason, there are many unforeseen circumstances that come up each year. For those unforeseen circumstances, accidents, or life changes that could occur, Lookout Pass Ski Area (“LPSA”) provides some protection for your pass product in the form of the “Pass Protection Program”.
For purposes of this Program “Season Pass Products” are those products that allow for unlimited access to LPSA on a seasonal basis and consist of:
Qualifying Incidents:
1. Injury or Sickness such that the Passholder can no longer ski or snowboard for the remainder of the season, or the death of a participating Passholder. For the Pass Protection Program: i) “Injury” means a bodily injury, caused by an accident and resulting directly and independently of all other causes, and which requires treatment by a Doctor; ii) “Sickness” means an illness, disease, or injury, which requires treatment by a Doctor; and iii) “Doctor” means a licensed medical practitioner, acting within the scope of his or her license, which person may not be the Reserving Guest, Family Member, or Traveling Companion.
2. Injury or Sickness of the Passholder’s spouse, domestic partner, child, spouse’s child, domestic partner’s child, brother, sister, mother, father, grandparents, grandchild, stepbrother, stepsister, stepparents, or parents-in-law, which requires the Passholder to become the primary care giver of that person, and which prevents the Passholder from using their Pass Product.
3. Passholder is involuntary relocated by an employer-initiated decision (defined below). Passholder must have been an active employee for the same employer for at least one year prior to purchasing the Pass Product and the Pass Protection Program. Job separation must occur following the effective date of coverage. Coverage is not applicable to temporary employment, independent contractors, or self-employed people. Relocation of Passholder’s primary residence must be at least 200 miles further in distance from the Resort via road than Passholder’s primary residence at time of purchase (as determined by a Google Maps search).
4. Passholder is called to active military service, or military leave is revoked or reassigned.
5. Passholder has a pregnancy, complication of pregnancy, or childbirth. Pregnancy, complication of pregnancy or childbirth must occur after the Passholder’s effective date of coverage. This is a qualifying event for the pregnant Passholder only - dependents of the Passholder do not qualify for reimbursement.
2025/2026 Season, “Date of Claim Deadlines” will be applied to all pass credit requests.
Date of Claim Max Reimbursement
On or Prior to Nov. 31st 100%
If unused on or Prior to Dec. 31st 75%
On or Prior to Jan. 31st 50%
On or Prior to Feb. 28th 25%
NO CLAIMS ACCEPTED AFTER March 1st, 2026
The credit amount is calculated using the following formula:
(Pass Purchase Price) x (Date of Claim Deadline) = Credit amount
Example: Season Pass Holder must relocate to Virginia for work. The pass was purchased for $699. The claim was submitted before the December claim deadline so the reimbursement would be 75% of $699 or $524.25.
Additional Details
No reimbursements will occur when a pass is revoked for misconduct… NO EXCEPTIONS!
The cost of enrollment in the Pass Protection Program is $50 for all LPSA Season Pass Products.
Pass Protection must be purchased concurrently with your Pass Product.
There are NO REFUNDS for any Pass Product without enrollment in the Pass Protection Program.
Non-use of the pass, for reasons other than those included in this Policy does not qualify a pass for reimbursement.
THE PASS PROTECTION PROGRAM DOES NOT COVER ANY INTERRUPTION, SHORTENING OF SEASON, OR SHUTDOWN AT LPSA FOR ANY REASON, INCUDING BUT NOT LIMITED TO STATE OR FEDERAL MANDATES, POOR OR EXTREME WEATHER, OR AS THE RESULT OF A PANDEMIC.
Credit towards future season pass purchase:
If a credit is granted, we will send you a letter stating the amount of credit you will receive toward your pass for the next season. This letter must be presented in person. You will be responsible for any difference in price between seasons. The credit is only good for the following season.
Refunds: If you are granted a refund, a check will be issued through our Accounts Payable department (allow up to 6 weeks).
If your situation changes, you will need to repurchase a pass at the current rate. No early season pricing will be extended.
How do I request a credit or refund?
Please provide all three of the following documents to process your request:
Please direct any question to the Season Pass Office. Call 208.744.1301 ext. 440 or ticketing@skilookout.com