LOOKOUT PASS SKI AREA - COVID-19 RESPONSE & ACTION ITEMS
Posted 10-3-2020 - Dear Lookout Pass Family and Friends,
With the wind at our backs from providing a rewarding and enjoyable summer of outdoor recreation on the Historic Route of The Hiawatha Scenic Bike Trail, we are preparing to head into our winter season with feelings of high spirits.
Our goal and commitment to provide people the same freedom to ski and ride in the great winter outdoors is more important and poignant now, than ever before. As a strong and proud business, we are most rewarded when we see the happy smiles and learn of the great memories made on our mountain by guests of all ages.
Lookout Pass will be open this winter! While we were the last resort to close in the USA last spring (due to the impacts of the COVID-19 Virus) we look to be one of the first to open in our region this coming winter!
Lookout Pass remains steadfastly focused on providing the BEST POWDER and groomed snow conditions at the BEST VALUE, while maintaining a true focus on the safety of our staff, guests and communities we work and live in.
No question our operations will be different! We are committed to remaining flexible and patient in how we handle our operations and will continue to follow the guidance of both the Idaho State COVID plans for business and the Idaho Panhandle Health Department guidelines.
Understanding that circumstances may change at any time, the following are Lookout Pass’ COVID related general guidelines to help you in planning your winter visits:
- If you are inside or outside, we ask that you keep at least a 6-foot distance between yourself and others that are not family or people you are traveling with.
- If you are sick or feel symptomatic, we ask that you stay home, so that you can get well, without the worry or burden of possibly infecting others.
- When you are not able to properly social distance, we ask that you wear face masks or coverings. This applies to both inside and outside while at the area. Most importantly please be thoughtful and respectful of others - as each of us has a different feeling of what is right and wrong in our handling of COVID concerns.
- Access to all indoor spaces will be limited: These will include restrooms, locker rooms, restaurant, bar, equipment rentals, ski school, retail shop and other common areas.
- To start the season in our restaurant area we will not allow guests to boot up or store personal items in the lodges. Fewer tables will be available – those that are will only be available to guests who purchase food at the resort. No outside food may be brought into the lodge. On most days we ask that you plan to be outside and consider going to your vehicle to warm up, eat lunch or get items you might need during the day.
- Chairlift lines will be set up in ways to support physical distancing and guests will be encouraged to ride with family members or traveling companions.
- Lookout Season Pass holder’s usage WILL NOT BE LIMITED throughout the season! On some busy days’ guests may find parking lots filling earlier so we encourage all guests to choose days to visit when it is less congested if possible. As of this writing there is still time to purchase a season pass at the lowest price in the region and know you can ski and ride at Lookout Pass - no reservations required!
- We will closely monitor busy days and times and may be forced to limit access to Lookout Pass during peak weekends and holidays. If this occurs, we will open the mountain on a first-come, first-served basis and will do our best to communicate this on our website and thru social media. Please stay connected to these sources so you can plan accordingly.
- To encourage guests to ski and ride on quieter days; we will again offer low mid-week, non-holiday lift ticket prices. Fewer people on the slopes and in the base will certainly offer a safer recreational experience for those that are looking for it. As the season gets underway, we’ll provide online options thru our website to purchase discounted lift tickets for mid-week day and other slower periods of the season.
- Our facilities are cleaned and sanitized daily as part of our normal course of business. Over the past few weeks, we've increased the frequency and extent of those cleanings. Hand sanitizer dispensers have been placed throughout our buildings. Employees are reminded to use proper hand washing techniques and we have posted proper hand washing techniques at all sinks.
- While we love to party at Lookout Pass, we will need to forgo some events for this winter especially if we feel we cannot do them in a safe and responsible manner. Remember first and foremost it is all about the SNOW! And Lookout fortunately gets the most Powder Snow in the region.
- More details will be revealed on our web site regarding what to expect when you come to rent equipment or take a lesson. Lookout Pass will soon start its season long equipment rental program. Understandably these value-priced season long ski or snowboard rental packages will be available only for a limited time. Season long rentals are simply the best way to guarantee you’ll have equipment for whatever days you want to visit, without having to go thru the rental process every time you visit. As well, our Lookout Pass Ski School will be offering options for Private, Semi-Private, and Small Group lessons. Understand that most lesson offerings will require reservations in advance.
We love what we do and look forward to sharing our great mountain with you. We are certainly excited for winter to come and we stand ready to welcome you back in a responsible way.
Be Safe and Enjoy
Lookout Pass Ski & Recreation Area
Effective May 20, 2020: Idaho's Governor Brad Little has put our region of ID at Stage IV. We will continue to practice Social Distancing protocals to help keep our Guests, Employees and Community safe!
As the Novel Coronavirus (COVID-19) begins to have an increased impact on our community, we feel it is important to connect directly with you to share more about the steps we are taking across our facilities to help our guests, our employees, and our community stay safe and healthy. The health and safety of our guests and employees has always been our top priority. This is a rapidly-evolving situation that we will continue to monitor. Please note that our facilities are open and we are running on our normal schedule, but we have implemented the following precautions to prevent the spread of the virus:
- Our facilities are cleaned and sanitized daily as part of our normal course of business. Over the past few weeks, we’ve increased the frequency and extent of those cleanings.
- Hand sanitizer dispensers have been placed throughout our buildings.
- Employees & Guests are reminded to use proper hand washing techniques and we have posted proper hand washing techniques at all sinks.
- CDC education notices have been placed in prominent locations.
- Employees showing any signs of illness are instructed not to report to work, and these absences will be excused. We expect the same from our guests - Don't come if you feel sick.
- We've created more space between tables in the lodge & in the Loft bar by removing seats and tables to create an appropriate buffer area between guests. UPDATED 3-22-2020 Access to the lodge is limited to only use of Bathrooms and access to grab & go Food Service. The Lodge is no longer open for lounging or eating inside. Just Bathroom access and grab & Go food!
- We've changed things in our food service Example: The self-service pizza & soup/chili service to now be exclusively served by our employees. UPDATED3-22-2020 Food Service is available for TAKE OUT EATING ONLY!
- Lifts will limit the number of people loaded onto a chair. You can always ride by yourself or with only people from your group or family. So Guests do not have to ride with a stranger!
- UPDATE 3-22-2020 - BUIDLINGS CLOSED no lounging or indoor bag storage. Bathroom, Locker access available along with Grab & Go Food access. The door from the outside that is open is off the slopeside back deck. We're NO LONGER limiting the number of guests that will be admitted into our buildings - buildings are now closed except as noted above. These include Food Service, Rentals and our Snowsports School. Please be patient. We are doing this so you don't have to feel you are trapped in a line to access these areas. Suggestion - Choose to take your breaks or grab some food at an off time - suggestion eat early 11 am instead of noon whichis high tide, or hold off till 1:30 pm when other have transitioned back out on to the slopes.
- We've added more outside seating on our back deck & On the snowbanks surrounding this area. Chairs & Tables have been added. If the weather is to your liking enjoy a casual break outside. The virus does not like sunshine. So enjoy sitting outside absorbing more vitamin D. You can also make a choice to eat at your vehicle. We are even looking at changes to the menu to create options that are more grab and go ready reducing your time in an enclosed space.
- Food service will have more grab and go options so you again don't need to wait inside.
- Snow Sports will be doing lessons by Appointment ONLY. Lesson space is limited, lessons must be booked in advance call 208-744-1301 x 15 or email email@example.com for questions and reservations.
- Sadly all our spring events are being suspended for this winter. We will be enjoying the slopes but our fun spring events which usually result in a bit of a crowd gathering to watch (like pond skimming, the Cardobard Box Derby & our Easter Egg Hunt) will unfortunately not take place this winter. These will be back on the schedule next spring but we just don't want to have people gatered around watching these events.
- If any guests are planning to visit and feel sick we implore you to make a prudent decision and stay home. Making some awesome spring turns is not worth putting others health at risk.
- If you have recently traveled to an area with a heightened risk we also ask you to stay home.
- Porta Johns have been added with clensing stations one set just below our new Quad Lift, and another near the steps into the area and just below the lodge.
All of these practices are based on guidance provided by the CDC and WHO, along with guidance from our local, U.S. Government and Public Health Agencies.
If you are experiencing symptoms of a cold or the flu, if you think you have been exposed to someone with COVID-19, or if you have traveled out of the country in the last two weeks to an impacted area, we ask that you please reschedule your planned visit to the ski area.
We are happy to assist you with questions or group reservation rescheduling needs. Phone: 208.744.1234